The provision of goods and services by Circular Homes is subject to availability.  In cases of unavailability, Circular Homes will refund the customer in full within 7 business days.

The customer has the option to collect their order from Circular Homes. Once your order is placed, Circular Homes will contact you to arrange pickup. Our address: 19 Compacta Street, Heldervue, Somerset West, 7130.

If you chose your order to be delivered, our website is linked to The Courier Guy and they will determine the courier fee. The Courier Guy will deliver your parcel within the next 5 business days. Please note, The Courier Guy do not deliver over weekends or public holidays and also not to remote areas.

Circular Homes will always check that our products leave our premises in a good working order.  If in the unfortunate event, where you are not satisfied with your order, please send an email with details and photos of the products within 3 days of receipt of the items, to info@circularhomes.co.za or via WhatsApp 066 231 2839.  

Refunds and exchanges are dealt with on a case-by-case basis and are generally processed within 7 business days.

Please do not return your purchase, without speaking with Circular Homes first.

To be eligible for a return, your item must be unused and in the same condition that you have received it. It must also be in the original packaging.

A refund or exchange is based on the cost of the item and does not include delivery or courier fees. 

If your refund is approved, payment will be arranged.  If an exchange is approved, Circular Homes will contact you with the necessary arrangements.

At Circular Homes we truly value our customers.  We respect your privacy and your personal information and therefore will never give out any information without your written consent. We will keep any information that you give to use, safe.

Circular Homes’ website may be used by customers to browse the content, services and products and to make legitimate purchases.  Persons may not use this site to copy, redistribute or republish any content or images without Circular Homes’ written consent. 

It is our mission that all the information on this website is well researched and as accurate and up to date as possible.  We also aim that our products will cause no harm to our customers or to our beautiful planet and is of the highest quality and safety measures. However, due to the possibility of human and technical error, Circular Homes shall not be held responsible for any inaccurate information or products provided on the website or our social media pages and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the our website, your or your company’s personal information or material and information transmitted over our system.

You are welcome to contact us at 066 231 2839 or via email: info@circularhomes.co.za